These people continue to call with a recorded message telling me to "hold for a representative." AS IF. Who the heck do these people think that they are. To continually and repeatedly disturb us in our homes. If they had a legitimate reason to call me, there would be a real voice on the other end and it would be asking for me by my recognized name, and not telling/expecting me to simply and blindly follow the instructions of a recorded message. Timothy McVeigh's message may have been better understood had he have directed it in another direction.