This is the message I recieved from
[email protected] claiming to be collecting a debt for cashnetusa.com. I contacted cashnetusa.com and they have informed me that this is a scam. I looked up the email address and found others reporting this email address but with different telephone number. Contact the company they are claiming you owe on your own, NOT with a number that they provide you with. At the bottom of the email I have included the email that cashnetusa sent me telling me that they are aware and actively investigating the situation. I have removed the account information listed on the email for my protection.
Date: Tue, 15 Feb 2011 00:19:23 +0530
Subject: PayDay Cash Notification
From:
[email protected]
To:
[email protected]
Dear,
Elise A
,
Thank you for your recent business. Our records indicates, however, that the below reference account is currently overdue.
Lender: Cash Net Usa
Loan type: Payday Loan
Account: 1A7321
Original Amount : $450.00
Amount Due : $1500.00
Deposited to:
TCF
Bank Account: ******
We have attempted to debit your TCF
account number Bank Account: ****** with several failed attempts.. Please remit the balance of $1500.00 immediately. Should you need to make arrangements please feel free to contact me at 1-321-216-3821
• Contact us to update you bank information and we will simply debit the account.
We thank you for your business and look forward to a continued relationship.
Sincerely,
Jason Lee
Recovery Specialist
Crime Prevention Department( Cash Net Usa)
1-321-216-3821
Reply
EMAIL FROM Cashnetusa.com
From:
[email protected]
To:
[email protected]
Date: Mon, 14 Feb 2011 10:26:34 -0600
Subject: CashNetUSA Fraud Investigation Status
Dear Ms. Elise A, Customer ID # :
We sincerely apologize that you were contacted by a fraudulent debt collector who is in no way affiliated with CashNetUSA. CashNetUSA is not affiliated in any way with the collectors/callers referred to throughout the complaint, and therefore encourages the consumer to contact the police. We believe the collection practices referred to in the complaint are illegal and they in no way represent CashNetUSA. We are always more than happy to provide evidence of a loan to our customers, and they may also sign into their online account to access such information at any time.
We are aware of this fraud and are actively investigating all cases as well as cooperating with State and Federal Authorities. The Better Business Bureau and the Community Financial Service Association are also aware of this fraudulent debt collector activity and have issued consumer alerts. More information regarding this alert can be accessed on the Better Business Bureau website.
For future reference, the following advice is offered to those who receive a suspicious telephone call about an outstanding debt:
Ask the debt collector to provide official documentation which substantiates the debt.
Contact the original creditor to confirm the debt and verify that it was sold to a third party.
Do not provide or confirm any bank account, credit card or other personal information over the phone until you have confirmed the legitimacy of the call.
File a complaint online with the Federal Trade Commission at http://www.ftc.gov/index.shtml if the caller is abusive, uses threats or otherwise.
Again, we apologize that Ms. Elise A was contacted by this fraudulent debt collector.
Regards,
Michelle Atkins
Third Party Fraud Specialist
Ca$hNetUSA, a Cash America Company
200 W Jackson, 24th floor
Chicago, IL 60606
o: 866 254 3581
f: 312 268 5173
e:
[email protected]