I moved to Florida 7 years ago and opened a checking account. Six weeks later I decided to move back to the west coast and called the bank. I spoke on the phone to the woman who opened the account for me when I went in person to the bank six weeks earlier, and told her I was going back to the west coast. I assumed she had closed the account for me. She did not. It accumulated monthly junk fees up to around $200. This place at 321-296-8171 threatens to sue for the amount of the "debt." I contacted the bank and they said the debt was sold to this collection agency and is no longer in their control so they could not do anything about it other than send me an extensive letter outlining what happened, after I complained to the Consumer Financial Protection Bureau. Letting bank accounts continue to accrue fees when the balance is below zero, seems to be an unethical bank practice. When a balance is below zero the account should be automatically closed if the account holder cannot be contacted.
I moved to Florida 7 years ago and opened a checking account. Six weeks later I decided to move back to the west coast and called the bank. I spoke on the phone to the woman who opened the account for me when I went in person to the bank six weeks earlier, and told her I was going back to the west coast. I assumed she had closed the account for me. She did not. It accumulated monthly junk fees up to around $200. This place at 321-296-8171 threatens to sue for the amount of the "debt." I contacted the bank and they said the debt was sold to this collection agency and is no longer in their control so they could not do anything about it other than send me an extensive letter outlining what happened, after I complained to the Consumer Financial Protection Bureau. Letting bank accounts continue to accrue fees when the balance is below zero, seems to be an unethical bank practice. When a balance is below zero the account should be automatically closed if the account holder cannot be contacted.
I got the same call today from 321-296-8171. I got a recording talking about, Caller leaves an automated message stating that I have pasted a 14 day compliance and now, I have a civil dispute case against me. WTH, For a account I never opened. I called the 321-296-8171 back. The representative PISSED me off. How are you going to threaten me to pay for something I never opened. I went clean the HELL OFF on him.
Just got a call from this number saying I haven't responded to any correspondence that was "sent" to me. It was an automated system and advised to call 888-737-7785. I feel this is a complete scare tactic scam. It was completely random and so out of the blue.
Got a call from this number. Said her name was "Ms Sanders" and to call her back regarding supply charges on my electric acct. Also requested I have my billing paperwork available. Calls nonstop for the past year!