Ever heard of an outsource provider retard? GSI Commerce is a domestic outsource provider for ecommerce. When you call your credit card company and the guy who answers on the other end sounds like Apu from the simpsons and says his name is Tom, do you really think you are speaking to Capital One or whatever issuer you use? You are not, your speaking to the company you credit card outsources calls to. Inject some common sense into your thoughts and think about the kind of questions they ask you. Many banks also outsource their fraud checks as well. Ecommerce merchants eat the cost of fraud therefore if your buying something on a website and you are a new customer or your shipping to a different address or your email happens to be
[email protected] or you provided your cell phone which does not match what is on file with your credit card than do not be surprised when the merchant you ordered from asks you to validate some information. Thank you and good day.