This is Southwest Medical Collection Agency. They called me and ask for me by name when I confirmed that I was who they were looking for, they said they showed my address as [omitted]. When I confirmed it She *THEN* stated that her call was being recorded and that this call was to collect a debt and that any information collected during the call would be used to collect said debt. When I advised her that she is required by law to make that declaration at the beginning of the call she said she thought that she had. I repeated the conversation to that point back to her. She agreed she *may have* made a mistake. I told her that since the call was recorded that I was insisting that she let her manager know of our conversation and to pull the recording and listen.
This is Southwest Medical Collection Agency. They called me and ask for me by name when I confirmed that I was who they were looking for, they said they showed my address as [omitted]. When I confirmed it She *THEN* stated that her call was being recorded and that this call was to collect a debt and that any information collected during the call would be used to collect said debt. When I advised her that she is required by law to make that declaration at the beginning of the call she said she thought that she had. I repeated the conversation to that point back to her. She agreed she *may have* made a mistake. I told her that since the call was recorded that I was insisting that she let her manager know of our conversation and to pull the recording and listen.