>> They logged into my computer from where they was. <<
Since the scammer accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added a lot of malware to the computer
• Copied the Contact List (so they can email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised the ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused
Now, what can you do?
1. Pull the cables on the computer, so it cannot access the internet.
2. Change ALL passwords stored on the computer
3. Run FULL malware scans on the computer, in "SAFE" mode!
4. Change the passwords again, particularly if the malware scans showed anything
5. Inform your bank and credit card companies
6. Sign up for credit monitoring, and check the status frequently
7. Possibly bring the computer to a local repair shop, and tell them the story.
8. Tell friends what happened, so they can be aware of strange emails from you
9. Plug in the computer only AFTER all the above have been done
10. Change the passwords on all online accounts. Even better - access a "safe", uninfected computer, and chance your online account passwords RIGHT NOW.
You were exposed to one scam, and you might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Honest computer companies do NOT cold-call people to tell them their computers need fixing!
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.
I just got a call from this number and he gave me is name as Randy Blyth and said he was from Microsoft and I had been hacked into and he wanted to help. I allowed him access to my computer and he showed me all kinds of files I have on my computer that I knew I never had and then showed me a screen that showed there were 7 addresses accessing my computer. It freaked me out. He wanted $99.00 to clean and protect my computer which I can not do as I live on a fixed income.