Can not beleive I was so dumb & gullible to let Ward Thompson pressure me into this thing without checking it out. My experience is the sam as, "Joe The Investor". Paid $6,000., during the 6 month period there were 2 small winners & all the rest were losers. My 6 months were up on November 8, 2009 & I sent them a fax request along with certified letter requesting refund & repeated this after the 7th month as required by their agreement. I began calling last week at 866-924-3617, Jack Harris answerd the phone on two occasions but James Kennedy or Ward Thompson are always on the phone or in a training sessionbut will return my call, so far I have received no return phone calls. I think we should stick together on this & look into the class action.
My subscription began 4/2009. I sent in the first refund request in Oct 09 and 2nd refund request Nov 09...Jack Lewis stated James Kennedy is honoring the refund request...a check for $3000 being sent late Nov/early Dec 2009. No check arrived.
I contacted Luxman....my calls are no longer answered. Jack Lewis is very polite, and seeming a decent man.
However, Andy Lux, James Kennedy...need the law to judge this matter.
They have payroll? If they get a paycheck, we must get a refund?
Re Luxman refund: I just sent them a Certified letter indicating that committing fraud transcends the legal protection of a corporation and it becomes a federal and state crime. I indicated that if I don't receive a check from them within 2 weeks from the time they receive my letter I will report them to the US Attorney General and the California District Attorney. Will let you know the results.
I invested in their e-mini last March and it went positive for a month then lost as the market recovered the rest of 09. I called in October and inquired what they needed from me to make my refund claim. They stated an email which they never replied or acknowledged. I then actually spoke with James and he said my refund would be processed in November as that was my 7th month. He can't count as October was number 7. Eitherway I have hounded and even threatened to report them. I no longer am threatening after seeing all the people who have been take. The CA AG needs to have all send their story and docs to them, next is FINRA. It appears the no one from Luxman is registered and frnakly they need to be so that will bring in the SEC to stop their business. Next I would go to your credit card and file a charge back to recover the monies from your credit card. Manybe if enough people file in all these places action will be taken. Sadly I did check the CA BBB and other sites and no complaints were filed back in March of 2009. Now there are over 56 and only 9 have gotten resolved.
The severity of this type of swindle is unbelievable. They stole $6,000 from me and will not return calls or emails - even after the 6 months of losing even more from my trading accounts. I want my money back! I am filing a complaint with the State of CA - Business Transportation and Housing Agency and will be looking into filing a civil suit locally. I will also check with my credit card company and hope that something can be done. I want to contact the news media to warn others. If you guys do anything jointly to go after these thieves contact me at this site. I will check back periodically as I muddle through the process of retrieval.