They have been calling almost daily. We ignored it, until tonight (to figure out what their problem is). We answered the phone, and silence. They then hung up. :/ I USED to be a subscriber to the Boston Globe, so based on comments in this forum, I suppose it is them.
Call repeatedly, leaving no message. When I used *69 I was told "All our agents are busy" and "Please punch in your nine-digit Social Security number".