THIS IS AN EXTORTION SCAM. Scammers pretend to be law enforcement (police, sheriff, Feds, AG's Office, fake cop agencies with made-up names) and may be using bought/hacked/phished loan application data to extort money or personal info for fictitious crimes.
The real DEA warns about fake-DEA extortion scams here http://www.justice.gov/dea/pubs/states/newsrel/2010/denver111010.html
The real FBI warns about payday loan extortion scams here http://www.fbi.gov/news/pressrel/press-releases/paydayloanscam_120710
The real FDA warns about fake-FDA extortion scams here http://www.fda.gov/NewsEvents/Newsroom/PressAnnouncements/2009/ucm195814.htm
The real FDIC warns about fake-FDIC extortion scams here http://www.fdic.gov/news/news/specialalert/2010/sa10131.html
Report to the Internet Crime Complaint Center http://www.ic3.gov/complaint/default.aspx , the Federal Communications Commission http://esupport.fcc.gov/complaints.htm , the Federal Trade Commission https://www.ftccomplaintassistant.gov/ and your state AG, as appropriate.
Don't give up. This is a well known scam so while the dummies at your bank may not have heard about this scam, there are others who have. See the list in my reply to Christina. Google "bbb.org alert phony debt collector"
1. File a local police report detailing how you were scammed and the runaround with your bank. File as many complaints as you can everywhere you can. Keep copies of your complaints.
2. Take the police report and complaints to your bank, tell them if they don't refund your money, you will report them to their regulator and sue them. Bring this 800notes page to their attention. Have them google "347-332-2431 scam" and see complaints on 800notes, whocallsme. that will show up.
3. Report the bank to their regulator and sue them.
Best of luck.
called said he gives leads for business. said we talked last week,,not true..really how do these people sleep at night..stealing from people.. not my area code
I got a call on my cell from this number today. No message left. Added to blocked list. It appears that this number has not been used for awhile judging by the posts above. 2011 was the last year until the post from "Not You" stating that it is a possible lead scam. It appears that the fake bill collector is done for now.