Have received two calls from "Microsoft" hjelp desk. One from Sweden a few days back. Today he was calling from NY. He claimed our computer was downloading malware
and wanted to hjelp. Wanted access to my computer. I asked for some kind of verification. He referer to Microsoft.com HomePage and hung up.
A man with an indian accent' called who said he was from Microsoft tech support. He acted very concerned & wanted me to hurry to my computer. It was sending out bad messages like someone was trying to hack into it. I asked him for his name & number. Dawn @ 347-389-0027. After I told him my computer was on he wanted me to go to the keyboard & puch the windows key with a r at the same time. Then type in www.ammyy.com. I told him I was computer stupid @ I would have to have my husband call him back. He wanted to know when I would call him back. he sounded concerned that I do it right away. My daughter told me to call Microsoft @ 1-800-642-7676, which I did. They confirmed that it was a scam & that I passed the test for scams. Microsoft does not make tech calls. They have no way of knowing what our computer is doing unless we call them. They gave me a number to call to report the "scam".1-888-382-1222. Microsoft indicated that the website he wanted me to go to allows downloads of software for remote access to computers. Remember to never velieve the tech guy that calls you & tells you your computer is sending out help messages.
A man with an Indian Accent, giving his name as Eric called today 06/19/12 at 15.00 hours, identified himself as a Microsoft Tech, gave a spiel that this was a courtesy call my as computer was at this present time downloading heavy virus and yours truly needed to let him into my computer to stop the action. His number was taken 347-389-0027, and he was told he would be called back shortly. A check of my computer found it to be in perfect working order, no problems, a check of the telephone number revealed all these complaints, and a microsoft statement it was a scam. As this man seems to be a repeat offender, what if anything shouild be done about him, an irritation in the rectum.
My mother just got scammed by these criminals! She allowed them remote access to her PC. Will a system restore undo anything they have already done? Or...should we conduct a complete recovery? Please help!