They call and ask if you have any federal student loans, amount you pay, balance ect. Eventually they ask for your SSN to see if you're eligible for forgiveness. When I declined to give mine out over the phone he cheerfully wished me luck on my loans and hung up.
Didn t recognize # so did not answer. More than half of my calls are.like this nearly can't answer the phone anymore. TY for clueing. Me in on this one.