I got a call from this number this afternoon. They asked to speak to me by name and didn't give a proper business name when I asked who was calling (I already knew they were a collections agency). In my opinion, that's not okay. If you're calling me on a business matter and I ask who you are, you can give your personal name, but you need to add "with such-and-such agency" or whatnot at the end. Otherwise it's like you're trying to fool me into thinking it's a personal call, and that is REALLY shady behavior in my book.