One of my salesman put a guy named Larry in my voicemail. Said he was with Altus? and wanted to know how to
pay us - left this # and ext 2204 to call him back.
I received a call yesterday from a man wanting to know if I still sold group dental insurance (I'm an insurance broker). I responded yes, to which he said he didn't have any time to discuss it with me, but he wanted to email me his company profile to get an accurate quote. I spelled out my email address twice and he spent a couple more minutes repeating it back and still not getting it. Odd for someone who was too busy to talk and if they had my business card, should have already had the info. He also didn't know how to pronounce my name and if he had been a client referral, should have been able to. I haven't lived in the area for almost a year, nor am I any longer part of the chamber or business community.
After getting an odd feeling ever since hanging up the phone yesterday with him (he never said his name or sent any email), I called back this morning and found out it was a collection agency. So exactly what was the call about?
A/R usually get calls from Debt Collectors asking for accounts that are over 90 days. Nothing wrong with that, but we usually do everything in house. According to one of our A/R managers it's not oftern that we do turn over accounts to collectors.
They just called twice...the 1st time they asked for the CFO & I said I can't transfer those types of calls. The SAME person calls back, asks for me & I said "Didn't you just call?! I already told you I can't transfer solicitor or sales calls!" What an idiot!
I got a call from these people and they first wanted to know who I was. When I asked them if they knew, they didn't respond, but then went into how I owed them some money from a copy that went bankrupt six years ago. Since I never dealt with that company I told them to stop calling. But the next, day they called again. I just put them on a block with my phone carrier.
Having had worked for a bank for many years including handling large workouts, it is apparent that someone bought a list of creditors out of bankruptcy and put these guys on commission to collect anything thing that they can.
If the economy weren't doing so badly, they probably would be dialing for a policeman's charity fund, or some religious group for donations, or calling everyone to apply for credit cards.