fyi the new number they are using is 1-800-709-1191, but all you ever get is the answering machine. they called me and promised a free system and set up, then called and said they didnt have the equipment, they would call when it came in. luckly i didnt give them any money. but it is a scam.
Yes, they are operating a scam which starts with a survey. The surgery appears innocent so people are inclined to respond. However, the fun begins a short time thereafter. An agent of FGF will call alleging that "you've" been selected to receive a home security system free of charge and that a technician will call within five minutes. Then I asked the most telling question: what fees are involved? Oh, you still must pay the monthly monitoring fee for about $1.00 per day. I exclaimed, put me on the "do not call list" immediately. However, the very next day I received a similar phone call and explained to the person that they were in violation of both Federal and State law. She didn't like that response and told me that she didn't need to be addressed in that fashion. What fashion?
I am an attorney who tends to be a persistent consumer. I immediately faxed a letter to this company telling it what steps I intended to take. By the way, you can file complaints with the BBB and the AG's office. So, FGF received a very terse letter from me and a complaint was filed with the BBB. A response has not been forthcoming. What a bounce of dopes! Caller ID indicates FGF Concepts every single time!
They called yesterday, "Trent" stated they were calling regarding a safety program they had discussed with my husband. When I told them he wasn't available the caller hung up without saying another word.
The caller ID stated the call was from FGF Concepts. 401-398-8231 and got someone else on the line who told told me that "Trent" wasn't working today. I asked this one the full name and address of the company. He stated LGL, and he didn't know the address. I asked for an got a supervisor on the line who told me the company is called "LLL" and when I questioned that he changed it to LLG Concepts at 427 W. Omaha St. Zip code 47819 which is Ponsford Minnesota. I told him to put me on the Do Not Call list but I doubt it was even a legit address.
This company called and asked for my husband. I stated that he was not home and asked to take a message, and they wanted to know when they could call back. I said never, and they told me "actually this is in response to a survey that he did, so we have permission to call him." I told them that I highly doubt my husband did a survey (he never answers the phone) and to please put us on the do not call list.
They then told me to have a nice day and used my first name... I have no idea how they got my name but that is shady.
I will be watching to see if they call back and will definitely make a complaint if they do.