i work for the company that called you. Our primary function is to serve as overflow inbound call center for 30-40 companies. ANyway, we hire temps to do the coach outboubd campaign. So whoever said help me was probably all confused on the phone the first day or something. There are mute buttons on the phone that they probably thought they pressed. SORRY on behalf of our company!
Donnelly communications is a call center that represtents Coach. These calls are legit, I know, I used to work there and make them. Coach is one of the few companys that they call outbound for. All other calls are an inbound source, i.e. placing orders for Coach.