This is MY story and opinions regarding Kool Smiles:
I took my kids to Kool Smiles ONE time and we HATE that place! I now have my kids seeing another dentist who is awesome! Kool Smiles continues to call my cell phone and harass me almost on a daily basis(sometimes a few times a day!) even after I have told them numerous times to STOP calling me and delete all of our info from their system! I have continued to receive these harassing calls for months now! Every time I speak to Kool Smiles regarding this, they make up some stupid excuse like I'm an idiot or something! I'm seriously thinking about pressing harassment charges on them if they continue to call!
I'm also not the only one who HATES Kool Smiles! Just do a search for problems with Kool Smiles and you will see what others across the US have to say about them!
Our wonderful new dentist said he has many patients that have come to him after being seen at Kool Smiles, and they say horrible things about how they were treated etc! I'm not alone!
Somebody needs to shut these people down! They shouldn't be allowed to touch another child EVER!
i work for kool smiles and cant stand the place. they over work us and pay us hardly anything. its not just the patients that get treated like crap. us dental assistants do too.
OMG!!! I thought that I was the only one that these crazy nuts were calling and harrassing on a daily basis. These people are driving me crazy with these daily phone calls from their stupid calling machine. They claim that it is just a "reminder service" to let you know about your upcoming appt., but that is not true, even when I don't have an appt, THE IDIOTS STILL CALL! This is borderline harrassment and it needs to stop. I had a feeling that if I went to the internet, I would find other complaints about this company, and low and behold!!!! I, like you, took my son to kool smiles ONE time to get a root canal, ONLY because my regular dentist didn't do root canals on children. I see now that it was the worse mistake ever. His root canal is now done and now they won't stop calling me. I have NO plans to take my son back to them EVER! Now I just want them to stop calling me everyday.
I would back you up if you file against them
koolsmiles doesn't care about their patients. they only care about bonuses based on how many patients they can complete in a day
That place is horrible to work for. The managment is lacking basic knowledge,and the dentists are unprofessional and rude. They will run you to death,and screw up your paycheck. they abuse children to make a bonus
Wow!.U are absolutely right. My child hasn't been since following up on some dental work last year and they are still calling me every week. It is harassment if u look at it. So I made one more appointment on Monday for a check up on Friday and they have called me 3x to remind me. I finally said "do u know u have called and reminded me 3x already?" and all I got was "I'm sorry ma'am, this is just a reminder for ur appt. on Friday." Ridiculous!