I received a call from this number with a lady telling me that I had 24-48hrs to get in contact with the plaintiffs or a warrant will be issued. I guess they don't realize that some people know how the system works. If there was an actual summons then contacting the plaintiffs is useless. In order for a warrant to be issued I first must miss court . These people have been calling and threatening for a long time. They even had the nerve to call my daughter and threaten her about information on me.
I got a call this morning threatening a lawsuit from my county. They refused to give me any information and told me that if I didn't contact them they would come to my job and serve me. I then asked for proof of this debt and when it was done. They refused to give me any information. The called my dad and told him that they were going to arrest me if I didn't pay them.
This Business is not BBB Accredited
Michael Michael Green & Associates, LLC
Phone: (844) 434-8908
Fax: (877) 926-7003
8105 Old Concord Rd., Ste. 144, Newell, NC 28126-0144
http://www.mmgassociates.com
BBB files indicate that this business has a pattern of complaints concerning the billing or collections issues area. Specifically, complaints are alleging improper collections practices.
On February 19, 2015, Michael Michael Green & Associates, LLC was informed of this concern via email and invited to discuss the pattern of complaints and determine ways in which the pattern might be alleviated.
On April 3, 2015, Mr. Michael met with BBB staff to discuss issues surrounding the company's patterns of complaints.
Mr. Michael provided the following information:
1. Collectors (term given to employees of company) are instructed to call each telephone number of the debtor (term given to individuals who owe money) only once. The collectors are to leave a message with the following information ONLY: company name, name of debtor they are try to reach, collector's name, collector's telephone number, and request for debtor to contact company.
2. When the debtor calls the company and requests a reason for the message, the company provides information on the debt.
3. If the debt is challenged, the company sends validation of possible debt by fax or mail.
4. If the debtor claims the debt was paid, the company will request validation of payment or will call the company.
5. There is script for the collectors to follow.
6. Most (but not all) calls are recorded up until the time the debtor agrees to provide payment. At that point, the recording ends. The call is then transferred to the financial department. Information regarding payment is not recorded as this is considered confidential.
7. They are aware of the Federal Trade Commission Fair Debt Collection Practices.
8. The company, at one point, expected the collectors to review and understand FTC regulations after which they were expected to take a text.
Moving forwarded, the following was discussed in hopes of alleviating the pattern of complaints:
1. Mr. Michael agreed to provide the BBB with updated company information. This will ensure that BBB has current, complete and accurate information.
2. Mr. Michael stated his plan to begin the recording of all collection calls so as to ensure that proper FTC collection regulations are being followed.
3. Complaints and their allegations of inappropriate collection practices may be negated by supplying the BBB with complete recordings of the conversations in their entirety.
4. As a best practice, Mr. Michael stated his plan to reinstitute the practice of his collectors reading the FTC Fair Debt Collection Practices Act.
5. As a best practice, Mr. Michael stated his plan to reinstitute the practice of having his collectors take a test on the FTC Fair Debt Collection Practices Act.
6. As a best practice, BBB suggested to Mr. Michael that he have his collectors sign statements indicating their understand of the FTC Fair Debt Collection Practices Act.
- See more at: http://www.bbb.org/charlotte/business-reviews ... h.8UplmsSX.dpuf
It appears that the BBB was told only what they wanted to hear---and needs to be made aware this agency is continuing to break the law.
Yeah just got a call from them. Never heard of them, said I had a bench warrant out for 3k. Scary they had my social. Said I owed money for a company I never even heard of.