This is the collection agency, ARS Recovery Services, out of Montana. Their calls generally come from their from their 866-552-1377 number. In my experience of receiving their calls during the past 2 months, all but one have been robot calls with an automated message for ONLY a specific person that they name. Their message, depending on the version, requests either that THAT PERSON call them at 406-755-9522 (their main number) to retrieve their IMPORTANT message OR the robot requests that you hang up if you're not that person - giving you no opportunity to question their call nor advise them that they have the wrong number. Even if the call goes to an answering machine, the robot message will continue with something like, "if you continue to listen to this message we will assume that you are (so-and-so)". They have only called me once weekly - but, as bill collectors go, that will probably get progressively worse. Bill collectors are prevented by law from discussing the specifics of their call with anybody other than their target but they are allowed to question 3rd parties for any information that they would provide. Today was a little different. This afternoon I received a call which the Caller ID identified as ARS Recovery Service but it was from their main number, 406-755-9522. I answered hoping that a real person was calling this time so I could tell them that they had the wrong number. However, when I answered, all I heard was a male mumbling, "mocha coffee, iced blend". Maybe he thought he was calling Starbucks to place an order or perhaps someone was taking his afternoon coffee break order. Apparently that was more important than talking to me in real time because he hung up on me. AND THEN, 1 minute later, their robot called with their automated message from their toll-free number 866-552-1377 ... and SORRY, I had to hang up.
i am looking for a pattern here. I googled their address, name, etc and come up with listings for Real Estate Attorneys, Mortgage refinancers, ect. Maybe they are advertising on that page - or maybe that's how they are getting our info. When we apply for mortgages?
They called my cell looking for my husband. By his nickname! As in the name that is short for his middle name. Now, when he applys for anything, he uses is first name. So, I'm still not sure how they would have his nickname. Sounds fishy...especially since we don't have any bad debt - which we learned when applying for the mortgage.
I think I know what your pattern is. My husband and I just applied for a refinance on our mortgage. We also have no bad debt on our credit report but have gotten the same automated call that all of you have. Since we have an unlisted number and have had for many years, the only way they could have gotten our number is through our mortgage app. Sounds kinda fishy to me. Our current lender is Wells Fargo and I suspect that is where they got our information.
By the way, what is a Statute of Limitations letter?
Audrey, that garry must have given out your number to someone and now they are trying to collect. I get a call from one service looking for a micheal kirkland. I got a call from this stellar recovery yesterday looking for my wife, all they did was use the robot message. I've called some of these agency and talked to a human to tell them to stop calling but it never works.
Wellyb
A Statute of Limitations Letter is a letter one would send to a collection agency if the debt that they are trying to collect upon is past it's Statute of Limitations... meaning that the debt is so old, different states have different rules, that you no longer have any legal reason to pay the debt. The letter informs the collection agency of that fact and also requests that they no longer contact you except to let you know that they are terminating their collection actions or are taking specific actions allowed by the FDCPA or your states laws.