Always calling:
Telemarketers must provide a caller ID
If you have caller ID, a telemarketer is required to transmit or display its phone number and, if available, its name or the name and phone number of the company for which it is selling products. The display must include a phone number that you can call during regular business hours to ask that the company no longer call you. This rule applies even if you have an EBR (established business relationship, see below) with the company, and even if you have not registered your home phone number(s) on the national Do-Not-Call list. You may remember that before these rules took effect, the words “private,” “out of area,” or “unavailable” might have appeared on the Caller ID display.
How to file a complaint
The FCC can issue warning citations and impose fines against companies violating or suspected of violating the do-not-call rules, but does not award individual damages. If you receive a telephone solicitation that you think violates any of these rules, you can file a complaint with the FCC. You can file your complaint
Sue the Telemarketers!
Some states permit you to file law suits in state court against persons or entities violating the do-not-call rules. You may be awarded $500 in damages or actual monetary loss, whichever is greater. The amount may be tripled if you are able to show that the caller violated the rules willfully and knowingly. Filing a complaint with the FCC does not prevent you from also bringing a suit in state court.
States also can bring a civil law suit against any person or entity that engages in a pattern or practice of violating the TCPA or FCC rules. You can contact your state Attorney General’s office or consumer protection agency with particular complaints, or to encourage such suits.
http://www.consumerfraudreporting.org/howtoblocktelemarketers.php
using the FTC's on-line complaint Form 1088 or
emailing
[email protected]; or
calling 1-888-CALL-FCC (1-888-225-5322) voice or 1-888-TELL-FCC (1-888-835-5322) TTY; or
faxing 1-866-418-0232; or
writing to: Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Inquiries & Complaints Division
445 12th Street, SW
Washington, DC 20554.