Its not actually from Staples... It's from a debt collector, probably Wyndham, as that is who is after me. They use the Staples number as a re-direct to hide who they are, which is illegal. They call to see if you answer and if you are still working there. They use the Staples # because they know most offices have a Staples account.
If it could be documented, it could be a good lawsuit for Staples, and good for us too.
Also, to know if its a legitimate Staples call, or anyone else... if you answer and its silent, noone there... its probably a debt collector re-direct
If it were actually Staples, there would be someone on the other end of the phone talking to you. We receive calls from our account manager too that are legit, others are not, as I said before, Wyndham is after me with a vengeance, and have tried every tactic in (and out) the book
This is a Staples call center and they apparently support multiple divisions of the company. I called and spoke to one of their managers who removed me from their list. They had my info from when I signed up for a rewards card in one of the stores, but they let you opt out. The group that called me was "telesales" and the manager that took me off the list was Ronnie (forgot his last name). He told me that his group follows up on purchases in the store and from online shopping. They offer discounts and other promotions, so maybe it's part of their rewards program He also said that they are closed after 5:30PM Eastern during the week and closed on weekends, so if anyone is getting calls outside of that, it is likely a spoofed caller ID like a previous poster mentioned.