They call and call and call. I canceled my paper but their system did not show it. They said I showed a balanced of $12.00 (which I didn't). I had a heated argument (started by him) with the manager and he was extremely rude and brought me to tears which is not easy. They have several numbers (so blocking really doesn't work effectively) and they called me several times from different numbers in ONE hour. He admitted that he services several different companies. They are not even calling from the United States!
Now if you call the Sentinel to complain the operator cannot connect you to anyone in Orlando. They are required to connect you to their customer service in the Philippines. Once you talk to the manager in the Philippines and if that manager decides to send a message to the Orlando office manager then you may speak with someone in Orlando. NO matter what you say to the Orlando operator you will not be connected to ANYONE in Orlando.
I've never subscribed to this paper and I never will considering their tactics. They began calling the day I began phone service and have not stopped. I am registered on the DNC list but that hasn't stopped them. Why would anyone want to do business with a company like this?
Robocaller called 3 or 4 times a day for weeks. Never any person on the line or message when you pick up. Finally found out it was Orlando Sentinel collections department (owed them nothing). I filed a complaint with the FCC (yeh, as if I expect them to do anything about it!) and Orlando Sentinel. They gave a lame apology and calls have finally stopped. I'll never buy another Orlando "Slantinel" newspaper again. If I want political spin I can always tune into MSNBC.