complete fraud, do not waste your time these are people trying to get you to give info about your credit card shystems, they have notihng to do with you account
Caller said she represented CardMember Services to lower my VISA account with Bank of America. I gave no information and the lady was very rude when I told her to take me off their call list. She said she was going to raise my credit card rate to 29% and I deserved to have my card cancelled. Nice.
The call (allegedly) came from 305-368-8823 - but calling it on a separate phone while the incoming call was in progress yielded an inoperative number.
I toyed with the caller. I said I was interested in lowering my Discover bill. He claimed to "verify" by asking me if the first 4 digits of my account is 6011
MOST DISCOVER CARDS START WITH 6011 ! ! !
So now he thinks he's got my confidence and wants the rest of the number.
I act a little apprehensive about giving out the info for an incoming call. I even tell him that "for all I know, you could be in Nigeria".
He tells me to call 407-745-1617 x 8015 and ask for Chris -- he will wait on the line until the call comes in.
I point out that I had called 305-368-8823 but it was inoperative - but he tells me that's because they (the company that prints my Discover bill, and Amex, MC & Visa too!!!) use VOIP to make the call.
I ask several times if he is DISCOVER card services, he says he is.
Then I tell him that wife has just called Discover (a lie) and they said don't talk to him -- and when I point out that I'm on the do not call list, he hangs up on me.
I did the same today. When he (Chris) gave me his number to call back to verify his company, I googled it. Strange enough, he told me that Experian made the initial call, thus the reason he did not have my name, however, he continuosly called me back. My name moved from mam, to sweetheart, to senorita, then to Mam I Hate You.
Then lo and behold! Mike the supervisor called. However, the same voice as Chris, with just the information Chris had, no name of who he was calling, and just the first four digits of the mastercard number #5490.
I kindly asked not to call back, and that we are on the do not call list.