This is the local phone number for ShopFactoryDirect. If you are receiving a call from this number, it may be in regards to an online order you placed on shopfactorydirect.com or eBay. It may also be to schedule an interview if you have replied to an employment opportunity by emailing your resume. Office Hours are Monday - Friday 10:00AM - 7:00PM EST. 800-269-2216 is the nationwide toll free phone number.