Also received a call from this number on June 19th. Evergreen Bank? It was a recording that said my debit card has been temporarily canceled and to press 1 to speak to the security department. I do not have a debit card with them, in fact I have never heard of them before. Does anyone know if this is a scam or what?
Got the same call with the same message from Evergreen Credit Union. All automated. Said there was a temporary blockage on my account and to press one to unlock it, then it wanted my credit card number.
Latest Phishing Scam Relies On Telephone Calls
Scammers 'reaching out and touching' their victims
April 6, 2010
By now, most Internet-savvy consumers are wise to the spam emails that look like they are from a bank or financial institution, warning that prompt action is needed to avoid losing access to an account.
Usually that "prompt action" is supplying your date of birth, social security number, and all manner of personal information that could be used to steal your identity. When we see these emails, most of us simply ignore or delete them.
So scammers appear to have reverted to an old fashioned way to phish for information. They pick up the phone and call victims. In Pennsylvania, Attorney General Tom Corbett is warning his state's residents to be on the look out for these kinds of phishing calls.
"These bogus 'security alerts' typically warn that credit card or bank accounts may have been compromised and ask consumers to respond by 'confirming' or 'verifying' their account numbers," Corbett said. "The sole purpose of these calls is to convince unwary victims to reveal their account numbers and passwords so that thieves can steal money from their bank accounts or make large purchases with their credit cards."
Corbett said identity thieves are always looking for ways to disguise their schemes and reach out to new potential victims. In the latest scam, they use live operators and automated calls disguised as communication from banks, credit card companies or other legitimate businesses.
'Account security'
Corbett noted that the Attorney General's Bureau of Consumer Protection has been receiving an increasing number of complaints about unwanted "account security" calls and messages all across the state.
He pointed out that legitimate businesses will not call or message consumers asking them to provide their entire account number, password or PIN number -- so any request for that level of detailed personal information should be a clear warning sign of a scam.
"While some businesses may contact consumers to alert them about potential problems with their accounts, they will not ask individuals to divulge all of their account information by phone or email," Corbett said. "If you do receive a message asking for detailed account information, contact your bank or credit card directly -- using the customer service hotline printed on your card or monthly statement -- to report the scam attempt and also to verify that your account is secure."
Corbett said that any consumer who suspects they have accidentally divulged personal information in response to a scam should immediately contact their bank or credit card company to stop any unauthorized withdrawals or charges to their accounts.
Just got a call from this number--same routine except it said it was Brookville Bank. Press 1 for security dept, I did and then press 1 to reactivate debit card or press 2 to leave. Since I don't have a debit card I thought something was up. Reverse white pages says this is an unlisted l\number in Orlando FL.
They called twice on my cellphone last night, the first time did not leave a message the second time message left saying something about my Debt Card with Brookville Bank and had been deactiveated, hit one to reactivate it, since this was left on my voiemail I didn't do anything besides I don't have an account in Brookville. What happened to the "Do Not Call List"?