I just got a call from these people about the package UPS was supposed to deliver yesterday. My package was on the truck and out for delivery since 754 am YESTERDAY and was not delivered because "the receiving business was closed for the day". Great, but I am not a business- I am a residential customer and I was at home ALL DAY LONG! Nobody can tell me why my package was not delivered as it should have been. I just received a call from (Promertic, 410-455-8201) telling me my package is now out for delivery AGAIN. What are the chances that I will actually get my package today???
Caller ID says Prometric, claims to be calling from UPS, but caller has no access to anything in the UPS system, Prometric is a separate company, probably handling customer service issues since UPS is unwilling to provide customer service themselves.
I just got a call from these people about the package UPS was supposed to deliver yesterday. My package was on the truck and out for delivery since 754 am YESTERDAY and was not delivered because "the receiving business was closed for the day". Great, but I am not a business- I am a residential customer and I was at home ALL DAY LONG! Nobody can tell me why my package was not delivered as it should have been. I just received a call from (Promertic, 410-455-8201) telling me my package is now out for delivery AGAIN. What are the chances that I will actually get my package today???