I set up an account via the phone at PNC and called back in a couple days asking whi I hadn't even received an email from them. I had called the number on their main web site. The man who amswered said they needed proof of residency and asked me to fax a copy of my drivers license to this number which I did. I still haven't heard back from them so I googled the number and see I am not the only one experiencing weirdness from PNC. I am now becoming concerned about identity theft and am wondering if this is not some sales site that PNC subcontracts to set up accounts.