Then the ID needs to say Walmart, not Pittsburgh, PA. Walmart is out of Bentonville, AR. When I see a caller ID I don't recognize, I don't pick up. And they don't leave a msg, so I don't have any idea who it is. IF I want to take their overly inflated priced insurance that has even less coverage than ever, I am a grown woman and can do it myself. I don't need some automated voice going on and on about it. If you hang up before this 'chick' is done talking, it automatically rings back and will continue until the voice is done with all the yada yada.