Actually, the real name of the outfit is D & D Masonry & Chimney, Inc.
(508) 270-3333
(413) 593-1002
524 Chicopee St, Chicopee, MA 01013-2138
http://www.danddmasonryandchimney.com
They're rated "F" by the Boston BBB and even had their BBB membership revoked. Here's the BBB's reason why:
"This company has a pattern of customer complaint alleging sales practice issues. Specifically, complaints allege unsolicited sales calls even though consumers report being on the national Do Not Call Registry. Consumers also report receiving multiple calls even after asking the business to remove them from their call list.
On May 29, 2013, BBB sent certified correspondence to the company requesting their voluntary cooperation in eliminating the pattern of customer complaints on file with BBB.
On June 21, 2013, BBB received the following response from the business:
We, the understated parties, having discussed the pattern of customer complaints filed against D&D Masonry & Chimney, Inc. over the past 36 months; hereby agree to eliminated the pattern of complaint through the procedures or steps outlined below. We further agree to abide by the promised terms.
1.) We will take them off of our calling lists provided by directory.
2.) We will make the customer know that we are indeed D and D and not another company posing as us, using our name.
3.) We will abide by these terms.
As of September 1 2013, BBB has processed 3 additional complaints exhibiting the same pattern as previously reported; evidence that the underlying cause of the pattern of consumer complaints has not been addressed by the procedures outlined by the business on June 21, 2013.
If you have had an unsatisfactory experience with this company, BBB would like to speak to you."
If you want them to work on your chimney, that's your call. Personally, I wouldn't trust them to clean out my car ashtray without first making sure I removed any loose change.
Please email me with information on this phone number. This number showed up on our caller ID and we cannot reach the person to call them back. This is an emergency.
413-593-1007....number on caller ID and no message left, 6 times in one week now. When tried back no answer. SinceI don't live anywhere near area code 413 I thought it was odd when the number appeared more than once.
I just got a call from D D Masonary CH number 413 593 1004 they were looking for my husband and said oh it is not urgent we will call back. No clue what it is. Very weird.