My wife just received the same call, only claiming to be from MasterCard. It is very funny since we do not even have a MasterCard. Since reporting the abuse to PacWest does not seem to be working to stop this scam group, here is a link to other numbers that will reach PacWest after hours. Hopefully if enough of us call to these VPs, maybe they will finally take action.
A woman called and said she needs to speak with xxxx (my name). I asked what the call is in reference to and she said it concerns my Visa Rewards account. I then told that I am not available to take this call and asked her to leave a message. She said she will call another time and hung up! Please let me know if this call as legit. I do not want to call them back.
I got the same call and he asked to verify my address and he gave me an address that I lived in 4 years ago. I have only had the Visa for a year. I emailed my bank and I will reply when they reply. Legit or not don't do it.