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Consumer Alert: Attorney General warns Kansans of debt collection scam

January 29, 2010 -- Attorney General Steve Six is cautioning Kansas consumers about telephone calls from apparent fake debt collectors who are impersonating law enforcement officers in an effort to extort money from consumers.   Consumers are warned to not submit payments to these fraudulent debt collectors.

When calling, the scammers most often state they are attempting to collect a debt related to an internet payday loan obtained by the consumer, but which the consumer never repaid.  Consumers state they have never obtained such a loan or paid off the loan years ago.  The scam artists have most recently identified themselves as ACS, National Affidavit Processing Department and United Financial Crime Division, but may use additional phony names.  It appears the phone numbers used by the scammers are “spoofed” numbers, so that the number appearing on a consumer’s caller ID is not the actual number of where the call originated. It appears the calls in question may be originating from outside the United States.

When questioned, the individual calling refuses to disclose the full name or address of the collection agency they claim to represent.  These scammers have been able to provide consumers with identifying information, such as the consumer’s social security number, home address, e-mail address, names of family members and the consumer’s computer IP address.  Since the callers are able to provide valid personal information, consumers may become confused and believe they are being contacted in regard to a legitimate debt.

If the initial debt collection scam is unsuccessful, consumers have been re-contacted months later with the scammers posing as law enforcement officers or officers of the court.  Typically, the consumer is threatened with arrest for fraud or some other fictitious crime unless the consumer agrees to immediately wire money via Western Union.  The fictitious officers strive to frighten and confuse consumers into compliance by using legal sounding terms such as “We’re filing an affidavit against you” or by stating a lawsuit has been or is in the process of being filed against the consumer.

A hallmark of each scam has been calling consumers repeatedly at their place of employment.  This scam hit home when an employee of the Kansas Attorney General’s Office was repeatedly called both on her cell phone and at work.  Despite the employee’s repeated verbal disputes, the caller refused to provide any identifying information to allow her to send a written dispute. The scammer also continued to call her numerous times a day regarding a payday loan she denied obtaining. Two months later, she was again contacted by telephone by an individual identifying himself as an “officer”.

“I denied owing the debt and refused to pay without being provided validation of the debt. I was then told, ‘If that’s the case, I will have local law enforcement come to your place of business and drag you out kicking and screaming’,” stated the employee.

“It is important for consumers to know their rights under the law,” Attorney General Six said. “If a consumer is receiving calls from a debt collection company and believe it is a scam, I encourage them to contact our office immediately.”

Under the Fair Debt Collection Practices Act (FDCPA), collectors are required to send consumers a written notice within five days of the initial contact.  The notification should contain  information such as the amount of the debt, the name of the creditor to whom the debt is owed and a statement informing the consumer they have thirty days to contact the debtor in writing to dispute the debt or request validation of the debt. In addition, legitimate debt collectors are prohibited by the FDCPA from making false or misleading representations, such as the consumer has committed a crime, implying nonpayment will result in the consumer’s arrest, or using the threat of violence.

More information is available on the Federal Fair Debt Collection Practices Act at http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf.

To register a complaint with the Kansas Attorney General’s Consumer Protection Division, call 1(800) 432-2310 or visit www.ksag.org.

http://www.ksag.org/page/consumer-alert-attor ... collection-scam
Latest comments
12
AB
Got a call from the 209-622-4581 number at least 5 times in the same day.  All witha heavy middle eastern accented female leaving a message for me or my "ATTORNEY" to contact them.  When I return called the number above, BUSY SIGNAL constantly.  Then a couple of days later, another call from the 415-200-0202 number and when I called it back the guy asnwered "SAS can I help you"--SCAMMERS!!
Latest comments
13
Serena
I have recv. the same kind of call and in one day they called me 13 times, so after the third day I answered it and they begin to tell me that they had a case number for me to give to my attorney, and when I asked him what was going on he begin to ask me how long I planned on getting away with stealing money from this company and that they were going to file charges against me and I need to contact my probation officer and let him know, I had several felony charges pending, and when I begin to tell him I work for a Sheriffs Office and that I didnt have any idea that it was not paid he begin to ask me if I liked my job, and if I did he would settle out that I borrowed around 100.00 but with interest I owed 745.00, but he would be able to settle out at 425.00 if I would agree to make the payment right then over the phone. When I told him I did not have that kind of money and that how did I know they were not scamming people, he got mad and told me to remember it could of been a scam when Im sitting behind bars. when I asked him to send me some papers stating I owe this, he told me it was all a paperless loan and there is no paperwork to it, but to fax him a paper admitting I stoled the money but it was not on purpose and he would see what he could do to help me out of this jam. I told him I would have my attorney to contact them and he said dont worry about it we will just make sure you dont continue to get away with this and hung up. After hanging up I was very upset due to this is my job and could not have something like this to happen to me, I begin to search the number and found this site I would just like to thank you who ever started it!!! I am at ease now
Latest comments
14
francina
i recieved the same action the guy with a middle thick accent name kelvin, ray fleck, and alex. they stated i owe 300 from  loan. with the interest it is 459 if i did pay i will be going to court. told them i did have it. said i could pay 230 now and 230 on 4-9-10. i ask them to send me some paper work on this matter, kelvin said he couldn't. i would have to fax a letter stating i was sorry for not paying back the and send the money, but when you go against what they want they get mad think you going against their intellegence and hang the phone up on you.
Latest comments
15
Nina
I have been getting these calls and just looked this site up. Thanks for letting me know the real story. From being in the repossession buss. I know that it is against the law for them to say they are a officer or anything like that. This is why they will not give out any info. They called my b/f phone asking for me and I have no idea how they got his number.
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