In order to help you, we need the details from the document with which you were "served". However, you need not give us your name. All the details are now "public information", so you can freely tell us.
1. Was the document handed you by a person with appropriate ID, or did you get it as an email / message?
2. Give us the details at the top of the document:
Court name and location, the name of the judge, the plaintiff's attorney's name (and Bar number if possible), the name of the company or person that is suing you, the date you are supposed to appear, and possibly a docket number.
3. Tell us the details of your supposed violation.
Can you do that, to prove your statement, or did I ask for too much information?
(If you fail to reply, there would be a strong suspicion that you are merely shilling for the subject company)