This is the internal California Pacific Medical Center answering/routing line. If you're return call is identified correctly via Caller ID, your return phone call would have been sorted through to the correct CPMC office, whether it be a particular doctor's office, billing services, medical records, etc. I used today when I received the 415-600-0996 number on my cell phone, but it didn't work because I have Caller ID blocked on my phone. So I called directly the office I had been in to yesterday and found they had my paperwork ready earlier than expected. This is NOT a bogus number, just a method of protecting direct-dial numbers in a huge hospital system. If you do NOT have your Caller ID blocked from view by others, you would have been routed correctly back to the proper office who called you. Pretty neat, actually. Let's not get too paranoid, folks.
This number was repeatedly calling my boyfriends work related phone last night. The number started calling him at 8:15pm and continued until after 11:30pm. I don't know who was dialing or why, he is NOT A PATIENT WITH THE CALIFORNIA PACIFIC MEDICAL CENTER, but the number would not stop. When he attempted to call the number back, he got an automated message stating that he was calling back based on info from the CALLER ID (duh!) and the phone call could not completed as dialed. Not only could it not be completed, there would be no way whatsoever to find out who the calls were coming from. Ridiculous. Its one thing to accidently dial a number, its another however to call until the late evening, at least 11 times over 2.5 hours. I work in the medical field and have for years at a major hospital and I've never heard of this kind of communication practice.