Calls over and over for people that do NOT work here. Each and EVERY time she calls for a new name and I advise her of this she repeats the name slowly...REALLY ?!
We do have people that work in the field and contractors that I don't have on my employee list but that all main billing and such is handled out of the office she IS calling and I ask what she needs help with so that I may connect her to the right party.
She refuses to say what she is needs, what company she is calling from and then begins to ask for email addresses.
nope, not happening
I agree with JimH concerning tougher regulations. Half of the calls I receive every day are from scammers using every excuse imaginable (and then some) to contact a corporate entity. Today's contestant was a man with an accent (is there any other?), claiming to be from Forbes magazine. He was allegedly returning the call of a high-ranking manager regarding a survey, the results of which would be published in the next issue. I explained that company policy dictated that any studies must be submitted via standard mail and not conducted over the phone or by email. He protested all the way through my speech, finally saying he'd call again next week and hung up. Sorry, Charlie, but you're not getting through then, either; am warning my back-ups. Happy Holidays!