It's an automated recording from CIBC, although the message doesn't identify as such. It simply lets you know that you have an "urgent banking matter" with them. I haven't banked with CIBC in over 15 years and I didn't owe them a thin dime when I dropped them, so it's not that urgent.
They just called me this morning and they want me to go to an appointment. The caller is CIBC they said that, but I never been to CIBC before and don't have any CIBC card