Someone called claiming to be "Ms. Rose" with a blocked ID. I have spoken to this person before, calling for an employee that cannot be reached by the office phone. She became extremely rude and actually attempted to belittle and insult me. When I was unresponsive, she started yelling and I hung up.
Minutes later, what I assume is her supervisor called back from this number which shows on their site www.ncn.ca as a fax number. He would only identify himself as "John".
These people are harassing and keep calling no matter how many times they are told to stop and no matter how many times they are told the employee is not able to come to the phone.
I suggest everyone make complaints about them to the Consumer Affairs office: http://www.ic.gc.ca/epic/site/oca-bc.nsf/en/ca01786e_1.html and to Bell Canada or they will continue with these practices.
I am seeing a lot of people saying they called at crazy hours of the day (7am, 1am, etc.). This number is a collection agency called Nor-Don Collection Network (or NDC). As such, they are bound by the terms of the Ontario Collections Agency Act, which states that may only call between 8am - 9pm. If they are calling outside of those times, get the name of the person calling and a contact number at NDC (to protect the integrity of the information they provide you, do not tell them why you really want the info). Once you have the info, file a formal complaint. The gov't doesn't screw around with this stuff and if you get the proper information, you can nail NDC and other collection agencies for breaking the law.
Oh!! Thank you, a collection agency from Ontario. I just received for the first time this phone number. My ID showed 1-416-291-3756.If there was a message I erased it from the memory, I have a policy never pick up any calls which I don't know. I have no dealings from Ontario at all.I have no time for telemarketers, collection agencies. I have never heard of Nor-Don, until a placed this memo here.
I closed the business a year ago and because of misunderstanding one of Business Credit Card Company sent my bill to collection.
NDC employees are very rude and verbally abusive. I've got more then 3 calls within a week from them. Their supervisor, Mrs. Kerry McVictor (I apologize if I got her name wrong) has been harassing me and threatening me to contact my other creditors (personal credit cards) if I don't pay right away. She was pushing me to use my parent’s money to pay this debt and provide my parents phone number. She indirectly called me liar and looser. I have asked for the proof that I am personally responsible for this debt, and she never provided it. I am sending complaint to her manager today (Mr. Owens) and if this is not escalated with their upper management I am filing the official complaint with Consumer Protection Branch.
It's the second time I have received this call,since I got my phone some six months ago. Both times no messages, just registered on my ID caller and both times around 12 noon. No one at home at that time, thus giving them ample time to leave a message. Thanks to those who mentioned thats from "NOR-DON Collection Network in Scarborough Ontario". Who the hell are they? I never pick up unknown calls anyway. Thank God to caller ID on my phone.