I called the tenant board when these scums got into my apartment and the woman on the phone said magical pest control was the horrible and received hundreds of complaints. mainly for illegal entry into apartments. they slip a note through your door to say that we will be there sometime next week and then they use the managers key to get it. that is illegal as per current laws and they seem to be regular offenders. I now blocked my manager from by using a new key as a result of these scumbags. once they came to my door and smelly immigrants tried to force his way in, I told them I have no roaches and get lost.