This number contacted us in regards to a recent incident in which Honda double charged a large number of their customers. Honda sent out an apology letter and refunded the excess charge money. Per our Honda account, we are up to date on our payments. However, the caller asked if we had received a letter about our bank having stopped the charges (it did not) and that we essentially owed a missed payment. Again, per our account with Honda, we are up on all payments, and our bank did not halt the transactions involved. Plus, Honda already has our billing information. If we were really due on a payment, they wouldn't ask for the information, they would simply call to notify you and bill you.