Guy named Mike (thick Mumbai accent) called and identified my husband's name and phone number as associated with Windows PC program we purchased from Microsoft. A bit scary that this information can leave the hands of Microsoft to a 3rd party?!
We also are on the DO NOT CALL list, but that's managed by the FTC and about as empty as the No Child Left Behind act - - they both sound great, but there's nothing effective nor sustainable about either one.
In a follow up to my report directly above, I received another call from "Micheal". I told him that this was his third call this week, and I had told him yesterday I would call HIM back, after I verified and checked out the company. I also told him I had reported the company, on an online website yesterday, and I was on a do not call list. He kept interrupting me when I told him to take our number off their call list. When he kept talking I raised my voice and said "DO YOU UNDERSTAND that you are not to call me again, or I will report your calls to the FTC? at which time he actually said "I want to F-C- you!". NOW I am going to be reporting them to the FTC.
After numerous calls to my 80 year old mother (she hung up), I took the call from 800-724-469? (last digit does not display on caller id). "Jacob" gave me the same story you reported above. When I asked to speak to his supervisor, he wanted to know why, but finally "Bill" came on the line. I got the 424-256-3700 number from them, then I asked for a toll-free number to call them back. Again with the "why" and I said didn't trust what they were telling me and wanted to check it out. Then he asked me how old I was. When I kept pushing as to why he needed that information, he went off saying "you know, boobie size, etc." That's when I hung up. Additional calls and I, too, will file a report with FTC.
Received a call from "Eric Johnson" (India accent) at "Windows Tech Support" wanting all kinds of computer information from me to stop my computer from "spreading all my personal information all over the Internet". Like others, I asked for his phone number, hung up, called 424-356-3700, another person with an India accent answered... both times I asked where they were located "LA" was always the answer... I asked if there were any US employees working there, the guy said no and hung up.
I'm sure the call came from India, I have looked at two articles about this scam on line, I reported the phone number on "donotcall.gov". Not much else I can do except warn my friends.