I now understand why Geritol is 12% alcohol. Read the shill comments, get yer iron, get lit. Even if you fell for this scam, your brain should kick in & tell you a new computer (desktop) can be bought for a few hundred. Keep the monitor, mouse, & keyboard - ditch the computer. The electronic recycling place is up the street from me, you'll need to take it there once these shill's get their hands on it. Kaspersky, Avast, etc. $20., not $500. Microsoft security essentials is free, can't do better than that. When they call, just tell them you have Ubuntu & Xubuntu, but boot up with Zorin. Should quiet things down.