425-354-1563 leads to a receivables/collections company in Washington. I had some free time so I played along twice now. After hearing my name, I folowed the prompts. The first call was a young sounding female who proceeded to verify some of my personal info. She then explained that she was collecting on an AT&T account I have. After explaining that I don't have AT&T, she then wouldn't let me get a word in. She insisted that it was mine because she verified my info. I told her to send me the proof of the account since I have had the same landline and cell phone carriers for over 13 years. She claimed this account was from 2003. Since she wouldn't let me speak, I ended up firmly stating that it wasn't my account and that until they showed proof that it was, I wasn't paying. I then hung up.
The next call was the similar intro. Once the female rep finally answered, she just verified my name. After that, she launched into a non-stop rant about how they already verified my info so I need to pay the bill. This is when she got rude and unprofessional. She said they sent frequent notices and that if I would read my mail, I would have seen them. That's when I asked for a supervisor. She transferred me over to some guy. He started into a speech about how according to the FCSA, they have sent their collections notices as required so now I have to pay. I calmly tried to explain that it wasn't mine and that I would like some proof. He was worse then the female. He would continue to talk everytime I made an attempt to explain. I finally asked him if he had a problem with courtesy and respect. He said "no", but that I must because I wouldn't listen to them. At that point I firmly told him that when they found some respect and proof that this was my account, they could call me back. I expect another call tomorrow. Looking back on the caller ID, they have used two numbers. 425-354-1563 (Listed as "Unknown Name" on 8/21 and "Receivables Pe" on 8/19) and 425-686-1416 listed as "receivablespe" on 8/03. I am calling my TRUE phone carrier and placing those two numbers on a block. I am also checking my credit report to see if there is any damage there.
They keep calling my number looking for a guy who had the number over 7 years ago. If I can find out the name of their company, I am reporting it to the state attorney general's office.
These people are cowards! They also use to display the same number where the name should go on the ID. If they were reputable and legitimate they would not try to hide their identities. Cowards, that is what they are!!!
Pretty similar story. When I told them my number, they asked if I was best auto towing and repair. The said they'd remove my name from their call list within 24 hrs. We'll see if that's true. This is the curse of computer driven call centers!
keeps calling my home asking for someone who NEVER lived at my house! this has been going on for YEARS. finally got through and the man that i spoke with said that they will update their system, yeah right!!!!!