I called the Verizon number that is showing in my account number to verify if they are trying to call me due to new changes on my account.
They told me that they have not called me and there is no record that is showing that they placed a call to meand no computer record that they were trying to reach me.
Apparently, this is a HUGE SCAM. They are representing the Verizon so they can get your info and switch you to their phone SCAM.
Verizon was very appreciated me to call them directly.