Bothell, WA. Evergreen Professional Recoveries. Have received calls from them 4-5 times a day, sometimes as late as 8:30pm. Calling in regards to a bill with Group Health. Today the lady "on my account" called me at my work. I asked how she got it, "Just doing my job" then I said, she can call me on my home number but not at work as it is unprofessional. She then berated me for not returning her phone calls. I informed her that I work during business hours so it is difficult to return calls. She apparently has a 24 hour voice mail. I asked for her to mail me the information they have and she said that something was mailed to me in January. When I said I did not receive anything she stated, "That's not my problem." Then I said I was at work and she could call me at a better time she said, "If you find this unacceptable, I'm going to end this call." Really professional.
Bothell, WA. Evergreen Professional Recoveries. Have received calls from them 4-5 times a day, sometimes as late as 8:30pm. Calling in regards to a bill with Group Health. Today the lady "on my account" called me at my work. I asked how she got it, "Just doing my job" then I said, she can call me on my home number but not at work as it is unprofessional. She then berated me for not returning her phone calls. I informed her that I work during business hours so it is difficult to return calls. She apparently has a 24 hour voice mail. I asked for her to mail me the information they have and she said that something was mailed to me in January. When I said I did not receive anything she stated, "That's not my problem." Then I said I was at work and she could call me at a better time she said, "If you find this unacceptable, I'm going to end this call." Really professional.