I got called from this number as well as a 1-800 number, both of which I looked up here and discovered are linked to this ER solutions people.
So am I under the understanding that WAMU can't wait for you to get your finances in order? My BF and I have been having a lot of money issues as of late and we dont have the money to fix our account... and I dunno how they expect us to fix it now.
Both times when they called me, I answered and got nothing. I said hello 4-5 times and no response....
Whether it's a legitimate debt or not, send them a cease & desist letter via certified US mail. Then they can contact you just one more time to respond to your letter. After that, they can't legally contact you again.
Here is ER's address in Washington state (which is where the call originated):
ER Solutions
800 SW 39th St.
Renton, WA 98055
And here are some sample cease and desist letters:
they keep calling me for a bill that does not belong to me. It belongs to my sons. they call me at home, at work and never leave a message. They are v ery pushy and rude. I finally just started hanging up on them after talking to them does not work. I
Received a call from 425-562-3215 for my mother's checking account which is with Washington Mutual. I am on her account and the person on the other line was asking my mother to bring her account current with a visa or mastercard over the phone. I told my mother to give me the phone and I inquired what this was about and proceeded to tell this rude person I was paying it current either later this afternoon or tomorrow. She said the account had been closed and Washington Mutual would not accept the funds. She also proceeded to say the only way to pay it was over the phone with a visa or mastercard. I told her I didn't know who she was and am not giving her information over the phone. She put me on hold and put a lead supervisor on the phone who said the same thing. I asked him for their mailing address if Washington Mutual wouldn't accept the payment and he said all transactions are handled over the phone. I told him I would walk into Washington Mutual branch and he hung up on me.
Needless to say I went just got back from Washington Mutual branch; funds to bring account current was accepted, and I mentioned to supervisor about the call I received. I gave her the 425-562-3215 number.
I have to say this appears to be unfair collection practices and am going to look into it.