Got the call this morning. He called my cell phone - a pay-as-you-go phone, no less. I can't recall if I gave MS that phone number or not. ANyway, I didn't get the call as it only rang twice and I was too far from the phone to reach it. I have a ringback song on my phone ... I guess he doesn't like Jimmy Buffet. :o)
I have gotten calls from this number. They identify themselves as Microsoft but are from India. They are reportedly investigating the illegal use of spyware on my network (WHICH IA A REAL PROBLEM FOR ME), BUT it has been over 4 weeks and they have yet to reconcile anything, or escalate the issue. They also do not answer any questions but tend to ask more of me each time. A great R$D method for a surveillance software company to determine how you are progressing while finding their software on your machine.
At this point I am suspicious of the situation as it should have been resolved a lomng time ago... AND it seems that without authorization they have been taking remote control of my computer - trakccked to their IP address.
I can vouch that they are legit from Micorsoft. I called them yesterday about an issue I had with Win XP Pro and they said they would call me back today to follow up on the issue. I gave them my cell # and did not answer first go because I did not recognize the number. They did leave a voice message stating my case #, so I know they are really from Microsoft.