Received another call this morning teling me my windows system was innfected . Told me to go to my computer and open it so they could "fix" it for me. A month ago, I received the same kind of call and fell for it because I was having a problem. While on the line with "Jimmie" I contacted a computer person who services my system from time to time. She told me microsoft and windows NEVER call their customers to work with their systems. The short of it: it cost me $!75.00 to have the laptop serviced and completely cleaned out. Now it is working great. Since then the same company has called me three times, and say they are located in Wilmington Deleware.