They claim to be collecting for a Cleveland Clinic bill, but I can't get them to send a written statement of date of service & what procedure or service they're collecting for. I did have a lot of health problems last year, finally resulting in surgery, but I think I've paid all of my out of pocket expenses. I've asked them to mail me a statement or bill, but they just want me to pay over the phone. I no longer answer their calls, I've asked twice for a statement, & if they can't be bothered to send me some written justification for why they think I owe money, then I can't be bothered to answer their calls. They do leave a computer generated message on my phone asking me to verify my identity, so they can give me a message. I don't go any further with it.