I have received many phone calls from this telemarketing criminal group group of people. I sometimes get the same person. I received a call this morning at 10:45am, and they said they were from Windows Live Support Team. They stated that there were hackers trying to get into my computer, and they needed to help me intervene their attempts before they succeeded.
I knew it was a scam because I was receiving calls like this at all hours of the day, night and after midnight like 2:00am. These people are absolutely ruthless, blatant and just don't care, and do not take no for an answer, but all I want is to be taken off their list. I told them that if they were the only company in the world to help me with my computer, that I would throw it out before I would ever ask them to help me. Why would I ask you who irritate me all hours of the day, night and after midnight to help me. NEVER, NEVER NEVER I said, and they just keep rambling on.
I tested their resolve by doing something I have never done in my life. I started yelling and screaming like a raving lunatic out of an asylum, and they didn't flinch a bit. I told her she was a scam, that Windows would never call me, because it was none of their business, and they don't have my number etc. and on and on. My wife came out to see what was going on, because she thought I was going to have a heart attack, but I just smiled at her and put my hand up to say everything is okay. But this scammer didn't skip a beat, she just kept on talking with her continued babbling script trying to convince me to go to my computer.
I finally told her I had to go, but I would call her back and that I would need her name and phone number. Well that took awhile, and she gave me Jenny Smith, LOL, as her name (with her accent she was no Jenny Smith, what a joke). She said she was calling from New York. She then started looking for a number to give me, so she put me on hold numerous times telling me she was getting the number. but she new she had to convince me before I could use it. She gave me a 509 area code number, which was an American resident when I called her after, although this scammer started giving me the 442 number, and stopped. I already had her number, it showed up on my caller ID. This girl and her band of theives were an absolute joke. How people get sucked into this stuff is beyond me.
She just kept on talking and talking and talking, and I just finally got fed up and hung up on her. She called back later and my wife then hung up on her as well.
The next time they call me, I am going to have a BLOW HORN or WHISTLE ready for these criminals, because if they are as relentless and ruthless as I see and know they are, then what they are doing must be working in many cases, and there are a lot of people getting sucked in by what they are saying, and must be losing a lot of money because of them.
Just remember one thing when dealing with people on the phone. YOU NEVER, EVER HAVE TO DEAL OR TALK TO ANYONE ON THE PHONE, EVEN IF THEY TELL YOU THEY ARE THE POLICE. TELL THEM TO SEND YOU A LETTER, AND ONLY IF THEY ALREADY HAVE YOUR ADDRESS, AND DON'T YOU GIVE IT TO THEM. In this case they had everything but my address, and I wasn't about to give them that too.
I sure wish we could stop these people.
Have a great day,
AP
I have for several calls from this number. They (Windows Support; note, not Microsoft Support) assert that you are having problems with your computer and want you to go to a web location that allows them access to your computer. Don't do this...it's a scam (google "windows scams"). They want access to your computer to load apps that mess up your computer and they charge you to take it back out or they place an app on your computer that gives them access to sensitive financial data, ie account numbers, logins and passwords. Once they have that, then you are in real trouble.
2:00 am phone call regarding computer being hacked and a voice with Indian accent asking me to turn on computer . . . I asked if she knew what time it was and she politely said m'am I am trying to help you because someone is trying to hack into your computer. I hung up and she called back! My roommate answered and when she said someone is trying to hack your computer our reply was you are full of _ _ _ _. The caller hung up.
This happened to us before but it may have been a year ago - who can remember when it is middle of the night call!
These people are from Bangladesh. I called with a router problem to Linksy. Somehow it went to these people. They tried to charge me and did gain access to my computer. I had to have my computer completely overhauled. They keep calling. I've turned them in but they continue to harass. They call at all hours and are a pain and real trouble.