Ad posted on Monster.com. I don't think I will apply because of the reviews above.
Job Summary
Company
CMS Customer Solutions
Location
Columbus, OH 43215
Industries
Other/Not Classified
Job Type
Full Time
Employee
Job Reference Code
8991866190533448612
Contact Information
CMS Customer Solutions CMS Customer Solutions
CMS Customer Solutions
41 S. Grant Avenue
Columbus, OH 43215
Phone: 443-863-9076
CSR/Administrative Assistant
About the Job
Customer Service Representative / Administrative As
sistant
International Education Research Foundation (IERF)
is seeking a customer service representative/admi
nistrative assistant to serve as a liaison between
IERF and its applicants, counseling them through
the evaluation report process. Duties include, but
are not limited to: handling phone calls, respond
ing to emails, processing applications and payment
s, and maintaining a client record database. There
is potential for growth within the company for qu
alified candidates.
PREFERRED QUALIFICATIONS/SKILLS
Experience in customer service required, especial
ly telephone and email communication
Ability to communicate effectively in English, b
oth in oral and written form, Experience in data e
ntry & Ability to type
Experience with the 2010 MS Office Suite, includi
ng MS Word, Excel
Ability to prioritize duties, multi-task in a fa
st-paced environment and apply common sense
Ability to interact with multinational clientele
whose native language is not English & Attention
to detail
Ability to demonstrate sensitivity to the needs
of clients & Ability to handle unsatisfied clients
in a professional manner
Ability to remain calm and solve problems under
pressure & previous office experience is required
CONTACT
Please contact Mr Gary Keckly at
[email protected]
to submit Resumes accepted via email only and Ple
ase send cover letter.