List of Companies with principals that go by the name of Paul Maduno:
Principal Name: Paul Maduno (President)
Company Name: Callerid4u, Inc.
Status: Active Filing Date: 12/13/2011
Entity Type: Foreign Business Corporation File Number: 819260-90
Filing State: Oregon (OR) Registered Agent: Incorp Services, Inc.
Principal Name: Paul Maduno (President)
Company Name: Callerid4u, Inc
Status: Active Filing Date: 05/04/2009
Entity Type: Profit Corporation File Number: 602920662
Filing State: Washington (WA) Registered Agent: Incorp Services Inc
Principal Name: Paul Maduno (President)
Company Name: Dynamic Telecom Corporation
Status: Suspended Filing Date: 03/16/2004
Entity Type: Corporation File Number: C2642747
Filing State: California (CA) Registered Agent: Paul Maduno
Callerid4u, Inc.
Company Name
Callerid4u, Inc.
Address
2201 W. Willow Street, Suite D 349
City
Signal Hills
State
CA
ZIP Code
90755
Phone
206-792-9399
Fax
206-260-8975
Contact
Paul Maduno
Paul Maduno, CEO of CallerId4U, insists that his firm is an innocent provider of “compliance” services to telemarketers, however they are not registered with the FTC to provide “Do Not Call” compliance services to telemarketers. They offer absolutely no services that will prevent consumers on the “Do Not Call” registry from receiving unsolicited telemarketing calls in violation of Federal law. In fact, their services are designed to allow telemarketers to hide behind false and deceptive Caller ID text.
Paul Maduno and his partner Luis Martinez have quite a history involving illicit telemarketing. In 2009, their business was called Digitcom Services, Inc., and they partnered with Steve Hamilton and a company named TM CallerID LLC, which was operated by Fred Accuardi. After TM CallerID got sued by Verizon for their role in a massive unsolicited “robocalling” operation, Maduno and Martinez appear to have rolled the infrastructure from Digitcom into a new public utility they created named CallerId4u. Hamilton and Accuardi separately created a utility named Pacific Telecom, which is responsible for millions of illicit calls. CallerId4u appears to share similar contracts, internal software and other resources as Pacific Telecom.
http://telemarketerspam.files.wordpress.com/2 ... 20130107-v2.pdf This is the contract they use with their customers..... INTERESTING READ!!
And another link... http://telemarketerspam.files.wordpress.com/2 ... 0120723-v11.pdf
It’s important to note that these two agreements are virtually word for word copies of the two telemarketer agreements belonging to Pacific Telecom’s “shell” company in Belize, International Telephone Corporation. In fact, the meta-data for the file “Callerid4u MSA 20120723 v11.pdf” shows that the author is none other than Fred Accuardi of Telephone Management Corporation, who last modified the file on July 23, 2012.
Services
CallerId4U attempts to evade responsibility for the illegal robocalls made with their phone numbers by claiming that they simply provide “compliance” services to telemarketers. However, they are not registered with the FTC to provide compliance services to telemarketers as a “service provider” and do not subscribe to the Federal Do Not Call registry. They offer absolutely no services that will prevent consumers on the “Do Not Call” registry from receiving unsolicited telemarketing calls in violation of Federal law.
CallerId4U’s website itemizes the following “compliance” services:
Our Caller ID Compliance Bundles Feature:
Caller ID to identify your calls. “let them know who’s calling!!™”
Caller ID numbers automatically provisioned with IVR or call forwarding for automated self DNC removal
Daily batch DNC requests and updates
Company specific DNC lists and proprietary “must avoid” DNC lists
Handling of subpoenas and complaints via a Fax number
Handling of subpoenas and complaints via email
Automated IVR including the following Web Based services:
Consumer Complaint Ticket creation
Law Enforcement Request ticket creation
Phone Number look up
Trouble ticket status look-up
Quoted on 01/28/2013 from: http://callerid4u.com/service_compliance.php
WE NEED TO NAIL THESE A$$HOLEEES TO THE WALL AND SEND THE REMAINS TO AFGHANISTAN!!!
CallerId4U attempts to evade responsibility for the illegal robocalls made with their phone numbers by claiming that they simply provide “compliance” services to telemarketers. However, they are not registered with the FTC to provide compliance services to telemarketers as a “service provider” and do not subscribe to the Federal Do Not Call registry. They offer absolutely no services that will prevent consumers on the “Do Not Call” registry from receiving unsolicited telemarketing calls in violation of Federal law.
CallerId4U’s website itemizes the following “compliance” services:
Our Caller ID Compliance Bundles Feature:
Caller ID to identify your calls. “let them know who’s calling!!™”
Caller ID numbers automatically provisioned with IVR or call forwarding for automated self DNC removal
Daily batch DNC requests and updates
Company specific DNC lists and proprietary “must avoid” DNC lists
Handling of subpoenas and complaints via a Fax number
Handling of subpoenas and complaints via email
Automated IVR including the following Web Based services:
Consumer Complaint Ticket creation
Law Enforcement Request ticket creation
Phone Number look up
Trouble ticket status look-up
Quoted on 01/28/2013 from: http://callerid4u.com/service_compliance.php
The service that allows telemarketers to easily change the caller ID text associated with their phone numbers is simply not used for compliance services. Our research shows that CallerId4U’s customers and business affiliates enter false and deceptive information into the Caller Id text that appears on a consumer’s phone when they receive a robocall. Examples include the notorious “Card Services” and “Account Services” names that everyone has seen. This is a clear violation of Federal law.
The “IVR” acronym in the list above refers to “Interactive Voice Response,” which is the automated “opt-out” system heard when a consumer tries to return a call to a CallerId4U phone number. This system records the consumer’s telephone number in a database and later emails this list of phone numbers to the telemarketer at the end of each day.
However, it is clear that these “opt-out” services do not bring a telemarketer into compliance with the Telephone Consumer Protection Act (TCPA) or the Telemarketing Sales Rule, especially when consumers never legitimately “opted-in” to receiving calls from CallerId4U and their telemarketers in the first place. The FTC describes it this way:
Under the Telemarketing Sales Rule, the vast majority of calls that deliver a prerecorded message trying to sell you something are illegal, unless you’ve given written permission for the caller to call you. These “robocalls” are illegal even if your phone number is not registered on the National Do Not Call Registry.
http://www.ftc.gov/bcp/edu/microsites/robocalls/
The FTC allows entities to offer telemarketing compliance services by subscribing for access to the Federal Do Not Call Registry through their”Service Provider” registration:
Service Provider (“SP”) – includes any person or business that provides assistance to sellers or telemarketers to engage in telemarketing, such as list brokers and service bureaus.
https://www.donotcall.gov/faq/faqbusiness.aspx
CallerId4U’s illusion of offering “compliance” services is further destroyed by reviewing their telemarketer agreement, which states:
Customer and their customers are responsible for complying with all FCC and FTC and State telemarketing laws.
Callerid4u MSA 20120723 v11.pdf, Page 2.
CallerId4U Hiding Behind Fake Business Address
In regulatory filings, CallerId4U purports to have a place of business in Seattle, Washington. Even their legal agreements state that their principle place of business is located in Washington:
CALLERID4U, Inc. (CALLERID4U) , a Delaware Corporation having its principal place of business at 93 South Jackson Street, Suite 38-480, Seattle WA 98104-2818
It turns out that CallerId4U’s “principle place of business” is actually just a mail forwarding service and is definitely not their real office location:
CallerId4U - Fake Principle Place of Business
https://www.earthclassmail.com/Seattle-Address
Based on our research, CallerId4U real office is located in the Los Angeles, California area, most likely in the vicinity of Torrence CA, where Paul Maduno has a residence.
CallerId4U Facilitates Illegal Telemarketing
CallerId4U receives thousands of “opt-out requests” from consumers who have received robocalls from their phone numbers. Although it should be very apparent to them that their phone numbers are being utilized for illicit telemarketing schemes, they fail to take any meaningful action to stop the calls. The obvious reason is because doing so would eliminate the source of their income.
In our previous article documenting a fraudulent “card services” call from a CallerId4U phone number, we demonstrated how the calls from that specific number started in early 2012 and appeared to continue even to this day.
However, even if CallerId4U claims to be ignorant of this illegal activity, they still appear to be in clear violation of 16 C.F.R. §310.3(b) of the Federal Telemarketing Sales Rule, which states:
Assisting and facilitating . It is a deceptive telemarketing act or practice and a violation of this Rule for a person to provide substantial assistance or support to any seller or telemarketer when that person knows or consciously avoids knowing that the seller or telemarketer is engaged in any act or practice that violates §§310.3(a), (c) or (d), or §310.4 of this Rule.
The FTC publishes a guide to help businesses comply with the Telemarketing Sales Rule. This is what they have to say about the “Assisting and Facilitating” rule:
Assisting and Facilitating Sellers or Telemarketers Who Violate the Rule is Prohibited
It is a violation of the Rule to substantially assist a seller or telemarketer while knowing — or consciously avoiding knowing — that the seller or telemarketer is violating the Rule. Thus taking deliberate steps to ensure one’s own ignorance of a seller or telemarketer’s Rule violations is an ineffective strategy to avoid liability. The help that a third-party provides must be more than casual or incidental dealing with a seller or telemarketer that is not related to a violation of the Rule. For example, cleaning a telemarketer’s office, delivering lunches to the telemarketer’s premises, or engaging in some other activity with little or no relation to the conduct that violates the Rule would not be enough to support liability as an assistor or facilitator.
Third parties who do business with sellers and telemarketers should be aware that their dealings may provide a factual basis to support an inference that they know — or deliberately remain ignorant of — the Rule violations of these sellers and telemarketers. For example, a third party who provides sellers or telemarketers with mailing lists, help in creating sales scripts or direct mail pieces, or any other substantial assistance while knowing or deliberately avoiding knowing that the seller or telemarketer is engaged in a Rule violation may be violating the Rule.
The FTC and regulators in the States where CallerId4U is registered have had full knowledge that this scheme is taking place since 2011. Unfortunately, these regulatory agencies have failed to take any action to put an end to this conduct.
At this point, the best way to encourage regulators to take action may be through a social media campaign that includes Facebook and Twitter. It is important to hold our elected leaders accountable for their failure to enforce telemarketing laws.
25 Comments
Filed under Caller Id services, CallerID4U, Luis Martinez, Pacific Telecom Communications Group,
The most important thing revealed in the above comments is: Don't answer calls that you don't recognize the number. And NEVER CALL BACK TO PRESS (any number) TO BE REMOVED!!!