Most likely this group:
http://www.zencocollects.com/
Zenco Collects
P.O. Bos 851733
Richardson, Texas 75081
Phone: 844-368-6626
Email:
[email protected]
_____________________
BBB:
THIS BUSINESS IS NOT BBB ACCREDITED
(469) 899-8910
Zenco Collects
PO Box 851733
Richardson, TX 75081
Additional Phone Numbers
(844) 368-6626
(469) 899-8909
BBB File Opened: 11/06/2015
Business Category
Debt Repayment Plan
Additional Information
On February 2, 2016, BBB notified Zenco Collections, LLC that BBB has identified a concerning pattern of consumer complaints regarding the company's marketplace behavior. Specifically, BBB has received complaints from consumers alleging that the company uses threats of prosecution, arrest, and/or garnishment for debts to collect on debts as old as 10 years and the firm fails to validate the debts upon consumer request. BBB requested the firm's voluntary cooperation in eliminating the identified patterns. As of February 29, 2016, Zenco Collections, LLC failed to respond to this BBB request.
F BBB Rating
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Just because someone on the phone calling you says you owe a debt does not mean you actually owe it.
If a voice on the telephone claims you owe a debt:
1. Demand the person give you his or her name, company name, and address
2. Demand a debt validation letter by US mail. E-mail no good.
3. Do not pay the collection agent or anyone else a dime until the debt is validated
Of course they won’t do this, no scammer ever will, so simply ignore them and block their calls.
If they are bothering you, report them:
http://www.consumer.ftc.gov/articles/0149-debt-collection (Threatening civil proceedings with no intent to follow through, or threatening criminal process in order to collect a civil debt is a violation of the Federal Fair Debt Collection Practices Act.) The same goes for endless telephone harassment
Note that the US Supreme Court in the Case of HENSON ET AL. v. SANTANDER CONSUMER USA INC., has recently ruled that the provisions of the Federal Fair Debt Collection Practices Act do not apply if the creditor owns the debt in question. As a practical matter this probably won't effect the kinds of scam debt collectors who often show up on 800notes. The scam collectors don't give you any information about themselves so it is impossible to know whether or not they in fact "own" the debt in question. Most do not send debt validation letters and many often say they are collecting for someone else. So, make the complaint anyway if they are bothering you. Let the FTC sort it out.
Also contact your local attorney general
If they continue to bother you, and you know you do not owe any money, tell them that you know this is a debt scam and that you are making a complaint to the police for extortion. Once you get a copy of the police report and they call you again , just read out the file number and the name of the PD or Sheriff’s office involved. Tell them you’ll be glad to send a copy to them at whatever address the jack***es are working out of now.
You'll probably have to yell at them and talk over them. Tell 'em no scammy debt collector is going to push you around.
You have to get tuff with these people because, being akin to thugs, brute force is (metaphorically speaking). the only thing they understand.